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Bankrate Review
Reviews 775
BankRate
Visit Site
BankRate
BankRate
Average
Reviews 775
Sally Herigstad
Nov. 29, 2022
2 min read
Sally Herigstad
BankRate summary
Bankrate is one of the oldest, biggest and most comprehensive financial services news and knowledge hubs. Its comparison tool lets you quickly compare personal loans from different lenders. Bankrate’s aggregator uses a “soft pull” to check your credit, which does not affect your credit score.
Pros
  • See your top deals from many lenders at once
  • No “middleman fees” charged
Cons
  • Bankrate does not actually make the loan
  • Must enter personal information to pre-qualify for a loan

BankRate at a glance

4.4
Editorial score

Variety of loan types

Offers all loan types
5.0

Online experience

"Has learning resources, access to rates, mobile app"
5.0

Customer services and support

Limited ways of reaching lender
2.0

Loan amount range

Loan amount $50K+
5.0

Repayment flexibility

Loan terms 60 months+
5.0

BankRate BankRate Visit Bankrate

Suitable For?

Borrowers who want to make sure they’re getting a good deal

Shopping around with many different lenders takes time, especially if you apply for different loans to see the terms you qualify for. Bankrate allows you to quickly compare and pre-qualify for a loan that meets your needs.

Borrowers with different credit scores levels 

Bankrate works with lenders who offer products for borrowers with every level of credit score. Borrowers with lower credit scores can find lenders that will work with them, without wasting time applying for loans they can’t get. 

Borrowers with higher credit scores can find lenders that give them better terms, based on the scores they’ve worked hard to achieve.

Range of Personal Loans

You may qualify for a loan to consolidate debt, refinance your credit cards, make home improvements, pay for unexpected expenses, or make major purchases, among other things.

Here’s what to expect from lenders who work with Bankrate:

  • Loans available for almost any reason
  • Competitive rates
  • Lowest rates available from some lenders when you use AutoPay
  • Most loan terms starting at 24 months, with some available for as little as 12 months
  • Personal loans ranging in size from as little as $500 or as high as $100,000

Application Process & Requirements

To compare personal loan rates from multiple lenders and apply for a loan, follow these steps:

  1. Click Get Started on Bankrate personal loans.
  2. Answer questions about your name, address, income, and other information.
  3. Compare pre-qualified offers from Bankrate partners. You may have more than one offer from each lender; for example, with different lengths of loan terms. Bankrate also sends you an email with links to the various offers.
  4. Choose a personal loan, and click Next. On the lender website, continue your application. You may be asked to submit pay stubs, tax documents, and personal identification.
  5. Sign loan documents, and receive funds in your account.

APRs, Loan Amounts & Repayment Terms

Personal loans provide cash when you need it quickly and you don’t want to secure the loan with your home, car, or other assets. Personal loans generally carry higher rates than home mortgages or home equity lines of credit, but they have significantly lower interest rates than other options such as payday loans.

Personal loan rates with Bankrate partners vary from 6.24% - 35.99%. Lower rates are usually offered to borrowers who use proceeds to improve their home, have excellent credit, and will pay off the loan in fewer years. 

Borrowers with lower credit scores generally pay interest rates on the higher end of the scale. Even at the highest rate of 35.99%, a personal loan from a lender is a fraction of the cost of a payday loan, which may charge several hundred percent interest and require repayment in a shorter period of time.

Loan terms vary from one year to 12 years, but most loan terms are for between two and seven years.

Privacy & Security

Bankrate may collect information from you directly, or from other sources, including business partners, affiliates, and publicly available sources. Bankrate uses your information to identify you when you use the website, provide products and services, conduct business analytics, and for other purposes. Bankrate follows the privacy laws of the country in which Bankrate first received your information.

According to the company, Bankrate safeguards its computers and uses secured files and buildings, in compliance with federal law to protect your information from unauthorized access and use.

Help & Support

Bankrate doesn’t have a specific support feature for its personal loans aggregator. To receive assistance from the Bankrate staff, fill out the form on their Contact Us page. You will receive an email acknowledgment that your question was received.

How Bankrate  Compares


BankRate
lendingtree
APR
6.24% - 35.99%5.99% - 35.99%
Min. credit score
NoneNone
Loan amounts
$500 - $100,000$1,000 - $50,000
Loan term
12 - 144 months3- 180 months
Suitable for
Comparing multiple loansComparing multiple loans

Bankrate works with a number of lenders to give you loans. Most terms are similar to those you would find at their competitors. Bankrate’s lenders show higher loan limits than Lending Tree. Bankrate and Lending Tree may give you more lenders to choose from than Credible, which only shows up to six lenders.

FAQs

Q. What is a personal loan?

A. Personal loans are shorter-term loans generally not backed by collateral such as a car or house. You receive a lump sum and make fixed, regular payments.

Q. Who owns Bankrate?

A. Bankrate is owned by Red Ventures.

Q. How does Bankrate make money?

A. Bankrate charges lenders to advertise on its website.

Q. What criteria does Bankrate use to determine its weekly averages?

A. For purposes of weekly personal loan averages, Bankrate assumes a FICO score of 700, $5,000 loan amount, and 3-year repayment plan.

Summary

Bankrate is a trusted personal finance advice and lender comparison site, in business since 1976. In minutes, you can be pre-qualified for multiple personal loans based on your credit score, needs, and other information. 

Physical Address

1675 Broadway, 22nd Floor

New York, NY 10019-5820

BankRate BankRate Visit Bankrate

Sally Herigstad
Written by
Sally Herigstad
Sally has been writing about personal finance since 1998 and is the author of “Help! I Can’t Pay My Bills” (St. Martin’s Griffin). She is a licensed real estate broker in Washington state and a retired certified public accountant. She also writes regularly for MSN Money, Interest.com, Bankrate.com and Motley Fool, and has been a guest on Martha Stewart radio and other programs. She writes for BestMoney and enjoys helping readers make sense of the options on the market.
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See what some costumers are saying about BankRate
BankRate
Average
Reviews 775
on
Excellent
52%
Great
14%
Average
7%
Poor
8%
Bad
19%
A
alan
17 days ago
LYING SCAM ARTIST COMPANY TO GET YOUR…
LYING SCAM ARTIST COMPANY TO GET YOUR INFORMATION AND SELL IT AND SPAM YOU!!!!
d
dabre
a month ago
just advertisers, no useful info
A long time ago they used to give you valid info, now if you are trying to find a rate like best cd rate all you get is their advertisers best rates which are no where near the best rates available. So if you are looking for best rates use something like depositaccounts.com. They are now just one big advertisement.
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royce phung-vuong
2 months ago
Absolutely horrible experience
Absolutely horrible experience. We supposed to get cash back if I used one of their suggested lenders. Closed on home and sent in needed paperwork over 3 months ago. Last contact with a Nicholas M over a month ago. He started he is "checking with fulfillment center" not sure it takes over a month. No messages or communication at all since.
c
customer
2 months ago
No promised cash back
I applied for a mortgage through one of their advertised lenders. It said I would get $1000 cash back. I went through with it, used the lender, bought the house, and submitted all the requisite forms and nothing...no $1000 cash back. I've reached out 3xs nows. The first time someone replied and said it would come in 1 month. My 2nd and 3rd attempt to reach out have gone unanswered.
M
morris
4 months ago
It appears you have changed your site…
It appears you have changed your site so that I cannot use it as a resource anymore. I have to enter all my information first so I can get bombarded with calls just for checking rates. Too bad....I was a frequent user of your site before.
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alex popa
5 months ago
The company sells your information to…
The company sells your information to other loan brokers, my phone hasn't stopped ringing every few minutes for a week no (no exaggeration). Needless to say we did not go with anyone referred by this data selling company. Abusive and reckless data privacy practices.
t
tom barber
6 months ago
clickbait, nothing more
I contacted several of the lenders that, according to Bankrate, offer low rates combined with low origination fees. What I discovered is that lenders do not actually offer the terms that are displayed on bankrate.com. This is unethical. I suspect that Bankrate and the lenders that use them are both fully aware of this. You might be able to get the rate that is shown but paying a higher origination fee than what is shown for that rate, and you might be able to the lower origination fee but with a higher rate than what is shown for that origination fee. But not both, and in my case when I decided to contact TOMO, I learned that the low rate that was advertised was not a rate they actually offered regardless of origination fee. The TOMO representative waltzed around this and tried to make it seem that it was something that Bankrate did that TOMO didn't have any control over. But it was very apparent that he was lying. At the very least the lenders are able to manipulate the rate that appears on Bankrate, possibly by reporting loans that aren't real, and in all likelihood Bankrate knows that this occurs and looks the other way. Since the primary purpose of the site is for comparing rates and since the data isn't reliable and is being manipulated by the lenders, Bankrate serves no useful purpose whatsoever so far as I'm concerned. The only thing it is likely useful for is for filling up your email inbox and your phone messages with spam that you will not be able to stop. It is a great, great mistake to give Bankrate your phone number or your email address. Don't do it. You'll regret it.
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gracie allen
7 months ago
I requested a bank rate
I requested a bank rate. I was immediately overwhelmed with lenders calling me. Lisa was the first one. she pushed me to answer questions. I told her I really didn’t have time as I had an appointment. Long story short is that I had an appointment which I ended up missing because she kept me on the phone. I thought it was ridiculous. I told her I needed to do it as quickly as possible and get off the phone. Well I can tell you it wasn’t done as quickly as possible! Missing my appointment was an extreme inconvenience to me!!!
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lindsay james
7 months ago
Such a scam
Such a scam. Give all your information to companies that spam you but you never get approved for a loan. Don’t waste your time.
T
tina simones
8 months ago
No one is willing to help
No one is willing to help
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e f
8 months ago
No help at all
No help at all
C
caroline pevonka
9 months ago
Great tool for comparison
Great tool for comparing insurance rates
S
stephen tanner
10 months ago
Exactly what I was looking for.
Exactly what I was looking for.
T
theresa b
10 months ago
The constant barrage of phone calls…
The constant barrage of phone calls when I explicitly asked for text communication is off-putting. The one quote that I did receive was laughable. The quote increased the length of the loan, increased my interest rate, increased the mortgage payment, and offered no cash out (have $100,000 equity in house). I may have been born at night, but not last night. I think I will stick with my incredibly manageable monthly payment, be done in 20 years, and spend no out of pocket costs up front to close. Are people really falling for this?@?@?
J
jennifer fiebke
10 months ago
When they ( Bankrate) referred me to…
When they ( Bankrate) referred me to other lender and they turned me down. It does not help me to get money that I really need for most important reasons to borrow the money even my credit is not perfectly.
D
d c downey
a year ago
The mortgage calculator is a great…
The mortgage calculator is a great help. Insurance and tax rates vary by state and county but PI is the same. It helped me tremendously in my home search. Also the comparative rates have helped me to find a competitive company that is not just after the almighty dollar.
F
frederick helton
a year ago
I can't verify my email address
I can't verify my email address and after hitting the resend request, I'm not getting an email to verify my email address.
S
shawn
a year ago
Not enough options for people who really need it
The service was ok, but there should be available options for people with low credit and also for veterans who could use the help getting loans to consolidate debt. People with low credit scores should have decent options as most people with good credit don't really need the help as they are able to pay what they have. Especially with COVID hurting a lot of people's incomes the last 2 years.
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dave
a year ago
Bankrate was great for comparing
Bankrate was great for comparing my options and all kinds of advice. It's been getting better in last couple years and competes with top tier options like it now.
H
hema dutta
a year ago
Useful and Timely Information
I received good information regarding current and changing mortgage interest rates and good leads for lenders who offer competitive pricing based on my specific situation and needs.
C
chris green
a year ago
No idea how I got signed up for this
No idea how I got signed up for this. Only way to remove your account is to email customer support and HOPE that they'll do it. Absolute waste of my time.
C
chuck snow
a year ago
I cannot believe that Bankrate gave Mr
I cannot believe that Bankrate gave Mr. Cooper Mortgage a 4.2 rating even though they included all of the terrible reputation inform that Mr. Cooper has. Anyone can easily search for reviews on Mr. Cooper and see that they get 1 star ratings because there is no option to give a true negative rating. I am not here to rate Mr. Cooper but I will never trust Bankrate.com again for any ratings. I am asking them to close my account. What a waste of resources.
M
melchor loayon
a year ago
This will help me in understanding and…
This will help me in understanding and utilizing what I know and want to learn! Thanks for the insight & information!!
C
cink
a year ago
Overwhelmed with calls and spam
Little did I know that within a minute I would be inundated with email, calls, and texts. Even when I didn't answer, they would call again in minutes. None of the phone numbers that came in were the ones to call back. A Dallas prefix turned in to a North Carolina number. Additionally, I started getting spam from third parties within an hour. Two of them, when I went to unsubscribe, went to a bad page. While their services might be rated highly, prepare for the onslaught as soon a you click on the link. While I appreciate their response below, there's no need to privately respond. Prepare consumers; let them know know they will immediately get bombarded
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eric sayers
a year ago
Bait and switch scheme. Rates shown are not what you get offered. …
The interest rate is the most important reason we're shopping mortgages in the 1st place. The problem is that not one of the banks advertised actually offers the rates they advertise and I have a 813 credit score with zero debt other than my mortgage so it's not because of credit scores. Bankrate.com appears to be just a bait and switch third party creating a legal loophole for the banks to use for false advertising.
H
hudson victor george denning
a year ago
Literallllllllllly terrible 🥰🤓🤬🤬🥶🥶
Literallllllllllly terrible. Didn’t answer my economics questions.
r
rickey drake
a year ago
Bankrate you can rely that you getting…
Bankrate you can rely that you getting the best interest rate when deal with Bankrate. I used them serval times never disappointed with the deal I make with Bankrate.
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bankrate user
a year ago
Very informative
Very informative. I've used them for years
H
henri olivier
a year ago
I have used bankrate.com for years to…
I have used bankrate.com for years to check CD rates. Right now, rates are pathetically low so I have ventured into blue chip dividend stocks paying 5-6% PA.
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gary howell
a year ago
Great and up to date information!
Great and up to date information!
P
patrick obah
a year ago
nice bank
nice bank. I would like to continue banking with them
P
pam
a year ago
Enjoyed the sight.
Enjoyed the sight.
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paulette perkins wall
a year ago
I love having access to the information…
I love having access to the information you provide. However, I do not like the new format nearly as much as I liked your old format where you could select the CD term lengths and the APY order.
c
clifford gerwig
a year ago
I applied I have 650 credit score and…
I applied I have 650 credit score and was denied several times your not as good as you say you are
B
brian coker
a year ago
great investment and financial tools
This website has many great tools! It is insightful and easy to navigate. I recommend to everyone!
G
gregory z
a year ago
Easy access to powerful info
Easy access to powerful info
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todd
a year ago
Great site
Great app, very informative!
D
david
a year ago
I always find great information at…
I always find great information at Bankrate.com.
J
john lemandri
a year ago
Bankrate is without a doubt the best
Bankrate is without a doubt the best website to find information on mortgages. I highly recommend Bankrate to anyone looking for a loan.
M
michelle mott
a year ago
They didn't help me at all
They didn't help me at all. thanks
D
doug and wendy fisher
a year ago
The whole reason I set up for your…
The whole reason I set up for your website was to see which cards I best qualify for, it never tells me it always gets stuck.
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alena kosnarova
a year ago
thanked you hjs
thanked you hjs
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g. chambers
a year ago
Bankrate is a great learning resource…
Bankrate is a great learning resource about financial matters.
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barb kirk
a year ago
I received a ridiculous offer- interest…
I received a ridiculous offer- interest amount from them
j
jason baughman
2 years ago
What the blank is this B's
Wtfe is this bs? Stop sending me emails !!!!!!! I never even heard of your so called company. if I need a loan I'd ask my bank for free .
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dennis murphy
2 years ago
Bankrate is first class
Bankrate is first class, timely information for anyone working with mortgage issues.
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dancincat
2 years ago
I used Bankrate to compare CD rates
I used Bankrate to compare CD rates. Now, rates are not very good. Not happy about BR's ads that appear in my emails...a real distractor. Tell me how to get rid of them!
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tazzel tazzel
2 years ago
Worked great until I had to get code to…
Worked great until I had to get code to access my mortgage rates offers. I could not change my contact info. Bankrate had my work phone listed and I cant get a text on a landline to access my code. I just gave a lot of personal information for no reason.
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דיני גולדבאום
2 years ago
I ALWAYS ENJOY READING
I ALWAYS ENJOY READING
M
melanie basquez
2 years ago
I dint have bank rate please call me…
I dint have bank rate please call me 9166288141
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john sloane
2 years ago
A One Stop Great Financial Resource
Always a great site with which to research many aspects of financial interest to consumers. Their analysis tools are by far the best.
B
bob
2 years ago
I can't get quotes from from individual…
I can't get quotes from from individual financial institutions.
L
liz himelstein
2 years ago
Completely confusing
Completely confusing, and difficult to get any information. I am dizzy. Please take me off of this.
賢進ジェンナ
2 years ago
Sign up for spam
I gave i two stars because, while I quickly got several options presented to me, I was flooded with emails from the loam companies
R
r r
2 years ago
Mortgage tools and lender interest rate…
Mortgage tools and lender interest rate information are first-rate. Great website!
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john steck
2 years ago
I have found Bankrate most informative…
I have found Bankrate most informative and educational. The timely CD and savings rate information keeps me abreast of financial info to help me in making better and timely investment decisions.
J
james york
2 years ago
Good rate checker
A great place to keep up with the daily change of interest rates
R
rich oom
2 years ago
Used Bankrate last 40 years
I’ve used Bankrate many times over the last 40 years and it is great. Unfortunately the Bankrate mortgage APR and fees only includes points not all the mortgage fees.
S
sue collett
2 years ago
Great information!
Great information!
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papa dran
2 years ago
I like how Bankrate works
I like how Bankrate works, I can get quotes and information on my terms for what I need. I was impressed with lenders set up for my needs and the top 3 suggested lenders all provided rates and terms that were less costly that the best lender provided by other similar services. The thing I liked the best - not being innudated with calls. E-mail/internet is best, so I can read it and better understand terms.
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stephen lynch
2 years ago
Nice and polite and honest
Nice and polite and honest
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tim platt
2 years ago
Teaser website claim extraordinary low…
Teaser website claim extraordinary low rates that aren’t available. Seems fraudulent to me...
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herbert
2 years ago
I am trying to use the ammortization…
I am trying to use the amortization calculator but navigation is a little confusing. I pay weekly but 1 month ahead. I do not know how to enter this amount in order to find my payoof date.
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leveal black
2 years ago
I love this app is helping me get my…
I love this app is helping me get my credit straight in my debts paid off faster
J
jim kelly
2 years ago
I found getting the information a pain.
I found getting the information I was looking for irritating. Show the information asked for before taking me elsewhere.
L
lynn
2 years ago
Love Bankrate very much
Love Bankrate very much. It is easy to find all the information that you need - investing, borrowing, etc. Do not have to waste a bunch of time searching here and there -it is a one stop information center. Thanks for being so great!
J
jesus rivera
2 years ago
Website is deceiving and their authors…
Website is deceiving and their authors like Lena Borelli are rude and unprofessional. All in all just a sad website
J
justgiveme a quote
2 years ago
If I could give a no-star review I would
If I could give a no-star review, I would. All I need to start with is an initial quote. But, the mortgage sites given requires a lot of confidential information before they give a quote. Not exactly the way I want to spend time giving out all the information to all these mortgage company websites. That would be so so tedious and time consuming.
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valued customer
2 years ago
I look forward to receiving your…
I look forward to receiving your emails. Timely and updated financial information. I especially like taking the financial weekly quiz. It's a fun way to become more knowledgeable about finances.
m
mimi
2 years ago
Excellent information
Excellent information
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guillermo mata
2 years ago
Managed to find a great broker/lender…
Managed to find a great broker/lender company for my new home. Super happy! THANK YOU BANKRATE!
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maggie bennett
2 years ago
I think you guys just redirect us to…
I think you guys just redirect us to other people that want to jerk us around and take advantage of us and our situation. I m so dissatisfied
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david burtrum
2 years ago
Just another bait and switch job.
Another waste of my time.
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olivier de ridder
2 years ago
Bankrate has been a great tool for me…
Bankrate has been a great tool for me to find the best rates for financing and refi. It's pretty incredible how much better rates you can get online, and bankrate makes it easy to search for them.
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layn
2 years ago
Bankrate is mostly
Bankrate is mostly, annoying advertising.
T
tim braman
2 years ago
Lots of ads and offers
Lots of ads and offers Misleading effort to get an offer Too frequently get the ‘no offers available, Mostly a waste of my time
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las vegas entertainment
2 years ago
I like your site very much
I like your site very much. I trust and appreciate the information that you share. I'm trying to get my daughter to utilize all that you offer so that she can learn some well needed information on finances.
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tim nelson
2 years ago
I use Bankrate when I want to find the best mortgage rates.
I use Bankrate when I want to find the right company to refinance a mortgage. There are two flaws: 1. even though I enter that the property is a rental, I get rates for owner occupied. 2. Not enough data transfers to prospective companies. I have to re-enter too much data.
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tara campbell
2 years ago
Absolutely no response from customer…
Absolutely no response from customer service. Obviously don't care about potential customers, so who would risk becoming a customer? Not me.
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rondolph mcdonald
2 years ago
Good information
Good information
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olena stetsura
2 years ago
Poor presentation
We had an appointment with Branch Banker Crista Cochrac. We were shopping for Home Equity Installment Loan. Very poor presentation, very unknowledge banker, very disappointing experience. We could not get any questions answered, and after 15 minutes of out time we learned that the product we need is currently unavailable.
G
geraldine williams
2 years ago
false info.you are not helpful at all.you say…
you are not helpful at all.you say credit scores poor or no score you work with but thats not true.
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lynn lion
2 years ago
good stuff!
I do not have a lot of mortgage/refinance/banking experience. This site provided very helpful info. Also I do not think it is biased info. It wording is understandable for the 'average' person. Would like to see more in depth on insurance 'bundling' & other topics
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carrie kennard
2 years ago
I have been using Bankrate for years…
I have been using Bankrate for years now. I particularly enjoy using the calculators. I used the 401K calculator, and the mortgage calculator the most. I was able to plan my retirement based on the calculations.
I
issam abu-izz
2 years ago
Rates provided by Bankrate are not what lenders provide
It is a complete waste of time. You provided rates and then when the lenders call they give you a totally different rate that is much higher.
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brian nzai
2 years ago
My experience so far
Fantastic. Loving it so far. Very educative.
D
david
2 years ago
I got the information I needed and even…
I got the information I needed and even more! They have a dashboard and a course for refis! They help compare mortgages!
S
shelly bennett
2 years ago
Confusing
Sent me to 5k loans and it never gave an answer just a pop asking " do you need more time?"
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dallas netguy
2 years ago
RUN AWAY!!!
Bankrate was the worse idea I have ever had. All I wanted to know is what might be out there. They immediately sent my information to a number of banks and my phone has not stopped ringing. I didn't get anything out of this that is comes close to being worth the frustration. Update: It's been 2 weeks and I still get multiple unsolicited calls per day. They even use their response to this review as a shameless advertisement and include their website information. They say there is a way to do this without being contacted but they don't say how. This should always be an opt in not an opt out anyway. Otherwise you are driving people away when you could be increasing business.
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jeff
2 years ago
Bank Rate is a Scam
Waist of time filling out my personal info for a small personal loan and got advertisements to purchase my credit score joining credit advise and monitoring. disappointment and scam. did not even say anywhere no offers..at least I would know where I stand.
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mandee1964
2 years ago
👎👎👎👎👎
Not helpful at all
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charles
2 years ago
You denied me a loan and i have a 650…
You denied me a loan and i have a 650 credit score yo u don't want my feedback
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raymond+c
2 years ago
Excellent source for current rates and offer comparisons
I was able to know what the current loan terms are and then I was able to obtain a loan with confidence by comparing offers. And, all was done quickly and without confusion!
L
louellen gradney
2 years ago
The interest rates are too high
The interest rates are too high
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gc
2 years ago
The redesign is useless
The redesign is useless. I will not be returning to Bankrate.
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chris lloyd
2 years ago
Looks great keep blue as color and…
Looks great keep blue as color and incorporate small amounts of green and some orange 🍊 as well for skyscrapers Cardosos Cleaning Connecticut ✅💙💵
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customer
2 years ago
Bankrate provides us important and…
Bankrate provides us important and updated informations. It's my principal source of financial knowledge.
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kimberly dudek
2 years ago
I really dont have anything to add to…
I really dont have anything to add to my experience one way or another.....
M
michael
2 years ago
Interest rates
Interest rate offered to consolidate is higher then all of my interest rates by over 10%
J
jacqueline scott
2 years ago
Did not help me to get a small loan
Did not help me to get a small loan