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OneMain Financial Review

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Reviews 36,758

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BestMoney Staff
Bestmoney Staff
Jan. 31, 20214 min read

OneMain Financial summary

OneMain Financial is a subsidiary of OneMain Holdings, Inc., a publicly traded financial services company founded in Baltimore in 1912. It specializes in providing unsecured and secured personal loans to consumers across America. It operates online and in branches around the country. As of the end of 2019, it had around 1,400 branches in 44 states.

Pros

  • Trusted, hundred-year old lender
  • Excellent customer service reviews
  • Flexible repayment options

Cons

  • High minimum APR
  • Loan must be signed in branch
OneMain Financialat a glance
3.8

Editorial score

Variety of loan types

Offers all loan types

5.0

Online experience

"Has learning resources, access to rates, mobile app"

5.0

Customer services and support

Multiple ways of reaching lender but limited hours

3.0

Loan amount range

Loan amount up to $20K

2.0

Repayment flexibility

Loan terms up to 60 months

4.0

OneMain Financial OneMain Financial Visit OneMain Financial

Suitable For?

Not many personal loans lenders can claim to have the level of experience and trust OneMain Financial has. With OneMain Financial, you get a lender with more than a century’s experience serving the American public. What’s more, it has an almost-perfect Trustpilot rating from 20,000+ reviews – with 95% of people rating it excellent or great. That alone is enough to consider OneMain Financial for your next loan.

Range of Loans on Offer

OneMain Financial specializes in secured and unsecured personal loans. Automobiles are the usual collateral for secured loans. Its unsecured personal loans are installment loans with fixed interest rates that you can use for many purposes.

Application Process & Requirements

The process of applying for a personal loan from OneMain Financial is fairly straightforward. You can apply online or in branch, although a branch visit is a requirement once approved.

Here are the 3 steps to getting a personal loan:

  1. Complete an online application. Provide personal, employment, and financial information to apply.
  2. Meet with your loan specialist. If approved, you’ll have to visit a branch in your local area to verify your identity, income, expenses, and employment.
  3. Sign and receive your funds. After reviewing and accepting the loan terms, you’ll sign your loan documents and receive the funds.

APRs, Loan Amounts & Repayment Terms

The great thing about OneMain Financial is they’re completely transparent about the loan amounts, APRs, and terms. The downside is their lowest rates aren’t all that competitive. If you have good or even very good credit, you can probably find a competitive rate here. But if you have excellent credit, then you should look elsewhere for market-beating rates.

Here are the key figures:

  • Loan amount: $1,500 - $20,000 (higher minimums and lower maximums apply in some states – see OneMain Financial website for full details)
  • APR: 18.00% - 35.99%*
  • Term lengths: 24, 36, 48, or 60 months*

Privacy & Security

OneMain Financial is a subsidiary of OneMain Holdings, Inc., a NYSE-listed company. As such, it is subject not only to consumer lending standards but also to the strict laws imposed by the SEC on public financial services companies. To protect your personal information from unauthorized access, OneMain Financial says it uses security measures that comply with applicable law. These include computer safeguards and secured files and buildings.

Help & Support

As mentioned earlier, OneMain Financial has an excellent 4.8/5 Trustpilot score from more than 22 thousand reviews. It doesn’t get much better than that. To enquire about a personal loan from OneMain Financial, use the quote request form or contact form on its website. Alternatively, use the ‘branch search’ tool on the OneMain Financial website to find a branch in your area.

How OneMain Financial Compares


onemain
sofi
APR18.00% - 35.99%*
4.74% - 19.28% (with AutoPay)
Min credit scorePoor +
Good +
Loan amounts$1,500-$20,000
$5,000-$100,000
Loan term24-60 mo.
24-84 mo.
Suitable forBorrowing from a trusted lenderBorrowing on excellent credit

The most obvious advantage OneMain Financial has over online only lenders is its experience. While OneMain Financial doesn’t have the lowest APRs, it makes up for this with strong customer service and attention to your individual credit profile. Unlike some of the top online lenders, OneMain Financial serves borrowers with less-than-excellent credit, making it a solid choice for anyone unable to qualify for a top rate elsewhere. 

FAQs

Aside from personal loans, what else does OneMain Financial offer?

Currently, OneMain Financial also offers loans secured by motor vehicle collateral like an automobile.

What are the payment methods?

You can make your loan payment online, in-branch, by mail, or by phone. Cash payments may be made at select retailers. OneMain also offers the Direct Pay program that deducts your payments automatically from your checking or savings account.

Where does OneMain Financial have branches? It has branches in 44 states. The only states where it doesn’t operate are: Alaska, Arkansas, Connecticut, Massachusetts, Rhode Island, and Vermont.

How soon will you receive the funds? Electronic funds will normally arrive within two business days. If your receive your funds by check, it may be available the same day if you are approved by noon.

Summary

When you borrow money, you want to know you’re dealing with someone you can trust. OneMain Financial provides a high level of trust backed by excellent customer service ratings and more than a century’s experience as a lender. It offers competitive rates to anyone with good-to-average credit.

Physical Address

OneMain Holdings, Inc.

601 N.W. Second Street

Evansville, IN 47708-1013

OneMain Financial OneMain Financial Visit OneMain Financial

Disclaimers:

*Example Loan: If you borrowed $6,000 with a 24.99% APR and 60-month term, your payments would be $176.07 per month. This example is based on an average customer with good credit.

Not all applicants will be approved. Loan approval and actual loan terms depend on your ability to meet our credit standards (including a responsible credit history, sufficient income after monthly expenses, and availability of collateral). If approved, not all applicants will qualify for larger loan amounts or most favorable loan terms. Larger loan amounts require a first lien on a motor vehicle no more than ten years old, that meets our value requirements, titled in your name with valid insurance. Loan approval and actual loan terms depend on your state of residence and your ability to meet our credit standards (including a responsible credit history, sufficient income after monthly expenses, and availability of collateral). APRs are generally higher on loans not secured by a vehicle. Highly-qualified applicants may be offered higher loan amounts and/or lower APRs than those shown above. OneMain charges origination fees. Depending on the state where you open your loan, the origination fee may be either a flat amount or a percentage of your loan amount. Flat fee amounts vary by state, ranging from $25 to $500. Percentage-based fees vary by state ranging from 1% to 10% of your loan amount subject to certain state limits on the fee amount. Loan proceeds cannot be used for postsecondary educational expenses as defined by the CFPB’s Regulation Z such as college, university or vocational expense; for any business or commercial purpose; to purchase securities; or for gambling or illegal purposes.

Borrowers in these states are subject to these minimum loan sizes: Alabama: $2,100. California: $3,000. Georgia: Unless you are a present customer, $3,100 minimum loan amount. North Dakota: $2,000. Ohio: $2,000. Virginia: $2,600.

Borrowers (other than present customers) in these states are subject to these maximum unsecured loan sizes: North Carolina: $7,500. An unsecured loan is a loan which does not require you to provide collateral (such as a motor vehicle) to the lender.

BestMoney Staff
Written byBestmoney Staff

Our editorial staff consists of writers who are knowledgeable about financial services. We specialize in simplifying the process of choosing the right provider for your needs.

OneMain Financial
OneMain Financial
ExcellentReviews 36,758
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Trustpilot reviews

See what some costumers are saying about OneMain Financial
OneMain Financial
ExcellentReviews 36,758
on
Excellent
88%
Great
7%
Average
1%
Poor
1%
Bad
3%
  • author
    Michelle Weaver
    14 hours ago
    Great company, great staff!

    I have dealt with the One Main branch in North Platte Nebraska for several years with a couple of different loans and I feel they are truly great! Yes you might pay a higher percentage but they will get you the money you need. The staff is knowledgeable, respectful and just plain nice! I have called this company with no where else to turn during financial need and they have been there for me. I highly recommend this company and staff!!

    ...

  • author
    Jodi
    a day ago
    Communication Could Be Better

    The biggest issue seem to be the lack of communication from the staff members. It took multiple calls by me to get status updates. Had to go in person because I was blind and I had to have my husband sign papers.

    ...

  • author
    Brian C
    a day ago
    it was a real easy process to go threw…

    it was a real easy process to go threw they did a grate job thanks

    ...

  • author
    Marlon J
    a day ago
    I had an great experience with the…

    I had an great experience with the Danville VA branch. Brett did a great job helping me answered all of my questions and explained everything clearly. Great job Brett. Hope I spelled his name correctly.

    ...

  • author
    Danny S
    a day ago
    The staff was very helpful...I did my…

    The staff was very helpful...I did my on line and she walk me though it..The West Plains branch is the most wonderful people who go out of there way to help

    ...

  • author
    Megan yanity
    a day ago
    If you need a loan call one main they…

    If you need a loan call one main they are great! 😊

    ...

  • author
    Nancy Halston
    a day ago
    Ease of borrowing needed funds to tend to unexpected expenses.

    Over the past few years, my husband and I have encountered several unexpected expenditures of some consequence and I went to One Main Financial in Hales Corners,WI. They treated me very well and were awesome in the entire transaction. Since then, we've moved to AZ and, of course, more unforeseen financial challenges. Again, I went to One Main Financial on Irvington in Tucson, AZ. They were all equally enthusiastic to assist us with more $$$ needs and made the process easy ... and didn't make me feel uncomfortable about having to borrow more money. I would easily and happily recommend your firm to any person who asks for a recommendation! Thank you for hiring such knowledgeable and caring people to work for you; I appreciate them all.

    ...

  • author
    Gail H
    a day ago
    Fast,efficient,knowledgeable and…

    Fast,efficient,knowledgeable and polite!!! Thomas was great!!! The entire staff are very professional!!! I received the amount of the loan I requested, plus a little extra and I won’t have a payment until next year!!! Thanks again!!!

    ...

  • author
    Lori Wertz
    a day ago
    I’ve been with One Main for over 20…

    I’ve been with One Main for over 20 years, they always have very friendly staff members that are very knowledgeable and have always helped me out whenever I needed some extra money. I would recommend them over any other company for a personal loan.

    ...

  • author
    Monica Severn
    a day ago
    This is a great way to get a loan fast…

    This is a great way to get a loan fast and easy! The only bad thing is the interest rate is very high!

    ...

  • author
    Jack
    a day ago
    Quick and Easy

    Quick and Easy Though the rate was high, which I understand completely, that is on me, everything else was seamless. Courtney was a blast to work with. My colleague overheard and took a loan out 10 minutes later. I did receive my referral as well!

    ...

  • author
    Brenda H
    2 days ago
    Everyone is always very nice and helpful

    Everyone is always very nice and helpful

    ...

  • author
    Pamela Wilson
    2 days ago
    OneMain Financial has honest and…

    OneMain Financial has honest and professional people representing its company. They are friendly and open to giving above average customer service.

    ...

  • author
    Leesa J
    2 days ago
    Everything was explained and so simple…

    Everything was explained and so simple to complete my loan. Thank you, all. Merry Christmas!

    ...

  • author
    Michael J
    2 days ago
    Great Experience

    I have had nothing but great experiences with OneMain. They have always been very helpful and respectful. They walk you through the entire process and never try to push something you are not interested in.

    ...

  • author
    Tresa Wofford
    2 days ago
    I went to ask for a loan

    I went to ask for a loan. We talked over the all the plans. We chose one best for me. That same day I got the loan. They are awsome guys. I thank you

    ...

  • author
    Shericka S
    2 days ago
    They were very helpful and really nice…

    They were very helpful and really nice at the one main in batesville.. They made the process very easy

    ...

  • author
    Gloria S
    2 days ago
    Helped us when we needed it and…

    Helped us when we needed it and Victoria was very kind and processed our request very fast--Thank you One Main and Victoria

    ...

  • author
    Wanda F
    2 days ago
    Extremely friendly and efficient !

    Extremely friendly and efficient ! I honestly wish I had gone to them earlier.

    ...

  • author
    Viola J
    2 days ago
    It was very fast and the girl that…

    It was very fast and the girl that helped me was very polite. I have used this organization for years. I trust them and they have always helped me. Im just a little concerned because they were supposed to pay my loans off and its a new month and there not paid yet.

    ...

  • author
    Annette Lynn Washington
    2 days ago
    Best Customer Service from the entire…

    Best Customer Service from the entire staff at the Dorrell and Deer Springs Location: Edith, Charity, Yessy, Isis and Al. They are all so helpful, patient and kind. OneMain is also a great company and really helps a lot of people and they certainly have helped myself and other loved ones and friends. Thank you OneMain and your exceptional staff. 👍😊👍

    ...

  • author
    Dyanna G
    2 days ago
    Easy to do online once my application…

    Easy to do online once my application was found and processed from CA to Colorado

    ...

  • author
    JACKSON/ANTWOIN C
    2 days ago
    I had a great experience with great…

    I had a great experience with great people, Good customer service, pay attention, best rates and most of all explain the best way to help your credit. Good people with good attitudes and great knowledge of their company. Thank you for your assistance

    ...

  • author
    Delinthia M
    3 days ago
    Thanks for the awesome service that you…

    Thanks for the awesome service that you continue to provide to me. My experience with One Main Financial continues to meet my expectations.

    ...

  • author
    Michael M
    3 days ago
    Kamryn @ Overland Plaza

    Honestly, it was a top notch experience for us. We needed a debt consolidation loan badly. Kamryn at the overland omf, went above and beyond to get us approved, and we commend her for professionalism, and explaining details of the loan, making us most comfortable. We strongly recommend if your near overland, go see her, you’ll be glad you did.

    ...

  • author
    Frederick Graham
    3 days ago
    Loan application process easiest I have…

    Loan application process easiest I have experienced. Staff very efficient and professional.

    ...

  • author
    Ernest C
    3 days ago
    I appreciate all of the assistance your…

    I appreciate all of the assistance your team in Tallahassee has offered me over the past few years. I would like to say thank you to Jennifer, she is always professional and very helpful. Every time I find a need, Ms. Jennifer makes me feel very comfortable with her confidence and willingness to assist me. Every team member treats me with the upmost respect whenever I call or enter the location. Keep up the great work and thank you.

    ...

  • author
    Sharon F
    3 days ago
    I was so amazed how quickly Rhonda help…

    I was so amazed how quickly Rhonda help me with my loan. I called on a Thursday evening the loan was approved and processed that same evening working late to take care of me.Rhonda was caring, respectful, and explain everything step by step, Thank you Rhonda!!!!!! and OneMain Financial

    ...

  • author
    RONDALE WITCHER
    3 days ago
    Super Staff!!

    The staff was exceptional and efficient and fast. The whole process was handled on-line and smoothly. With approval, funding and cash in the bank in two days!

    ...

  • author
    Virginia S
    3 days ago
    Easiest process

    Easiest process! Knowledgeable and eager to help! Great experience!

    ...

  • author
    Debbie Jones Fales
    3 days ago
    We have wanted to begin paying our…

    We have wanted to begin paying our mortgage after being in forebearance. We have been in contact and spoken with several people since July. We were told that they would be rewriting the loan. Although we receive their mailings at our at our current address, our loan package was sent to a previous adress in another state. We were told that it would be resent and it wasn't. Two different people promised it would be corrected and it hasn't been. We were also promised a phone comfirmation and that didn't happen. After begging for months for an avenue that would allow us to make payments, they reported that we were a year behind on our morgage payments and reported it the the credit bureau. It has ruined our credit. We tried to be a new car and couldn't because of that one hit on our credit. We wrote to the CEO and his executive staff and received no response. The only things we know to at this point to request intervention from a government agency or take legal action. We have damaged financially.

    ...

  • author
    Megan T
    3 days ago
    Excellent!!

    Excellent!!! Timothy was awesome (knowledgeable, patient and kind). Thanks OMF!

    ...

  • author
    Susan R
    3 days ago
    The people at the Wauseon office are…

    The people at the Wauseon office are the friendlist and most workable people i have ever dealt with

    ...

  • author
    LuAnn M
    4 days ago
    Recent interaction~

    Every time we have had any type of interactions with OMF Staff they have been very helpful and friendly...

    ...

  • author
    Eric Standlee
    4 days ago
    They illegally checked my credit on a…

    They illegally checked my credit on a fraudulent application they received from some loan lead source. As far as I'm concerned they are a fraud and a scam trying to steal people's money and credit information. The FTC should shut them down.

    ...

  • author
    Nathan S
    4 days ago
    I had a delightful time getting a loan

    I had a delightful time getting a loan. Esther helped me every step of the way and she was great. I hope to do business with her again in the future. Thank you One Main And thanks to Esther!

    ...

  • author
    Anita
    4 days ago
    This was a great experience for me

    This was a great experience for me. I called that morning and by that afternoon I had the money I needed. The Lady that helped me was amazing! Very nice and helpful. She knew her stuff. Would recommend them to anyone.

    ...

  • author
    Robin B
    4 days ago
    They where great

    They where great

    ...

  • author
    James Heckard
    4 days ago
    Excellent Customer Service!

    Excellent Customer Service!

    ...

  • author
    William S
    4 days ago
    The staff was very courteous

    The staff was very courteous, and helped me the best they can. Was looking to consolidate my credit card and do away with a couple of them. One main financial thought I could not handle the payment, so I was stuck with refinancing my loan and getting a little bit of cash money. It's very well helped during the holidays for skipping the month of payment.

    ...

  • author
    Thomas Wilson
    4 days ago
    They won't loan me anything because I'm…

    They won't loan me anything because I'm on a fixed income

    ...

  • author
    Layne B
    4 days ago
    Great experience

    Great experience, Quick and easy with an Awesome Staff.

    ...

  • author
    Kevin C
    4 days ago
    Loan

    Got a loan and representative was very nice and kind and helpful explaining everything

    ...

  • author
    Gregory R
    4 days ago
    Fast and friendly service as…

    Fast and friendly service as always...Great staff that's always polite and helpful.

    ...

  • author
    Robin G
    4 days ago
    Great service at One Main

    Josh is a very nice young man he has been very professional an has always helped me. Ive been doing business with this company for many yrs.through 3 name changes always good service.

    ...

  • author
    Michael P
    4 days ago
    The staff at our local OneMain Fiancial…

    The staff at our local OneMain Fiancial office has always been so courteous and helpful. They work quickly to get you money when you need it. I absolutely would recommend them and use them again.

    ...

  • author
    Michelle
    Dec 01, 2021
    Fast friendly service

    Fast friendly service, gave me options and explained everything greatly, would definitely recommend One Main.

    ...

  • author
    Helena P
    Dec 01, 2021
    Excellent service

    Excellent service. Thanks

    ...

  • author
    Nichole P
    Dec 01, 2021
    Laurel from the Monroeville office is…

    Laurel from the Monroeville office is simply the best!! So friendly and helpful every time I call her! Loan process is fast and easy!

    ...

  • author
    LaSarah
    Dec 01, 2021
    This was our first time coming here and…

    This was our first time coming here and when I tell you me Rick did his thing!!! He so awesome and helpful and willing to help you along the way!! I recommend anyone that comes to onemain financial ask for mr rick!! Thanks again Mr rick for all you’ve done to help me and my family..

    ...

  • author
    David J
    Dec 01, 2021
    I was very pleased with everyone there…

    I was very pleased with everyone there at the 410 office. Very helpful and kind.

    ...

  • author
    Mary R
    Dec 01, 2021
    I was treated very well I will always…

    I was treated very well I will always tell others about One Main very sweet people

    ...

  • author
    Eric F
    Dec 01, 2021
    Lisa was very professional and…

    Lisa was very professional and knowledgeable. The process was smooth and seamless. Thank You

    ...

  • author
    for your order
    Dec 01, 2021
    Excellent customer service!!!!

    Excellent customer service!!!!

    ...

  • author
    Melissa T
    Dec 01, 2021
    It's always a great experience doing…

    It's always a great experience doing business with OneMain!

    ...

  • author
    Keith D.V.
    Dec 01, 2021
    An easy

    An easy, pleasant experience that saved me over $250.00 a month. The loan agreement took less than an hour to complete, and the loan money was deposited the next day. Highly recommended.

    ...

  • author
    Angela W
    Nov 30, 2021
    I'm grateful for the opportunity thank…

    I'm grateful for the opportunity thank you guys

    ...

  • author
    Gary B
    Nov 30, 2021
    I do believe this was the easiest,the…

    I do believe this was the easiest,the less painful loan process i've ever been trough.good job one main

    ...

  • author
    Kellie T
    Nov 30, 2021
    Friendly Associates

    They always go above and beyond to help customers. They also try to get you over to the same person you’ve already been working with so you can feel more comfortable. They don’t keep anything hidden from you; they tell you everything you need to know.

    ...

  • author
    Marcia D
    Nov 30, 2021
    Very easy application process and…

    Very easy application process and approval.

    ...

  • author
    Rebecca L
    Nov 30, 2021
    Tracey made the whole process extremely…

    Tracey made the whole process extremely easy. Everything was explained and all my questions were answered in a completely understandable way. I recommend Main One to anyone looking for a loan , or to refinance or consolidate any existing loans.

    ...

  • author
    Meaghan Long
    Nov 30, 2021
    Everything was quick professional and I…

    Everything was quick professional and I was able to get what I needed. The staff was friendly and helpful.I would be happy to recommend one main to any of my family and friends.

    ...

  • author
    John S
    Nov 30, 2021
    My experience at OneMain was fantastic.

    My experience at OneMain was fantastic.

    ...

  • author
    Kenneth C
    Nov 30, 2021
    Thank you so much one main

    Thank you so much one main , your agent was wonderful in helping me acquire my loan. Thank you for my long awaited financial opportunity.

    ...

  • author
    Andre B
    Nov 30, 2021
    Hi I just want to thank Onemain…

    Hi I just want to thank Onemain Financial for helping me out through this time in allowing me to have extra money for Christmas I really think the young lady that help me but all the young ladies that work there are super super nice and I would like to wish him a merry Christmas and a happy New Year’s

    ...

  • author
    Sandra N
    Nov 30, 2021
    my…my experience

    Rosa was very helpful and so nice to my dad and I. She made fresh coffee for my dad and a cold drink for me. All together the experience with one main financial was excellent.

    ...

  • author
    Cynthia T
    Nov 30, 2021
    Judy at the Glen Burnie office was very…

    Judy at the Glen Burnie office was very helpful throughout the process.

    ...

  • author
    Dorothy Pipes
    Nov 30, 2021
    I was helped immediately

    I was helped immediately. The person who helped me was caring, polite and compassionate. She treated me as a human cane that put me at ease. I didn’t feel embarrassed as some agents make you feel asking personal guestions. She called me to tell me that I had been accepted for a loan with such a friendly hello and yes. I would happily recommend Main Financial.

    ...

  • author
    CW
    Nov 30, 2021
    Great

    Great. Wait was entirely too long. I still can’t draw down my documents.?

    ...

  • author
    Willie W
    Nov 30, 2021
    Great service recommend anyone for…

    Great service recommend anyone for y'all good service

    ...

  • author
    Florence H
    Nov 30, 2021
    AWESOME

    AWESOME, VERY HELPFUL, PATIENTS AND GREAT CUSTOMER SERVICE

    ...

  • author
    windy elthorp
    Nov 30, 2021
    was great at first due to giving a loan…

    was great at first due to giving a loan out even with high interest rates.. problem was when you go to pay off the loan early they still charge interest on the loan. I was told due to the state the loan was taken out of Is why..but even after speaking to a rep from the actual company they said there was nothing they could do.. that $200. Interest they charged for paying it off early could had been used for Christmas for my grandson we adopted..And they just repeat themselves over and over how there is nothing they can do about it other then make you pay extra for paying them off sooner!

    ...

  • author
    AmV
    Nov 30, 2021
    It was an easy process

    It was an easy process. Anne is very helpful and knowledgeable. Thank You

    ...

  • author
    lee ratliff
    Nov 30, 2021
    I had a good experience with my loan…

    I had a good experience with my loan manager no problem

    ...

  • author
    Sharon J
    Nov 30, 2021
    Wonderful people to work with

    Wonderful people to work with! Very helpful and fast deposit!

    ...

  • author
    Charlie Z
    Nov 30, 2021
    The service was professional and…

    The service was professional and courteous. The Loan was easily understood. The time from initial start of loan to finish was rather fast considering the factors involved.

    ...

  • author
    Tyrone B
    Nov 30, 2021
    2 word loved it

    2 word loved it, helped me out alot

    ...

  • author
    LaVonne Vichlach
    Nov 30, 2021
    Staff is both professional and…

    Staff is both professional and personable. The entire process runs through completion in about an hour. Customers are treated with compassion and respect.

    ...

  • author
    Joann Annaccone Marvel Joy
    Nov 30, 2021
    Awesome thank you so much it was…

    Awesome thank you so much it was awesome agent was very helpful. Thank you so much everything was great agent was so nice and helpful

    ...

  • author
    Arcides R
    Nov 30, 2021
    Great work for me and great job…

    Great work for me and great job opportunity etc….

    ...

  • author
    Edward S
    Nov 30, 2021
    Easy process .

    Easy process .. no anxiety no pressure

    ...

  • author
    Norma G
    Nov 30, 2021
    I would like to thank Zoila & Dedra for…

    I would like to thank Zoila & Dedra for their assistance with the application. Zoila explained all the paperwork and made it easy and understandable. I will definitely recommend One Main Financial to family & friends. Thanks

    ...

  • author
    Hector G
    Nov 30, 2021
    It was a better experience than

    It was a better experience than, the previous one I had with the branch manager Ed.

    ...

  • author
    Kisha J
    Nov 30, 2021
    They have helped me in so many ways and…

    They have helped me in so many ways and because of the loan and experience my children will have a Christmas and a chance to have a home in the coming year.

    ...

  • author
    Diana C
    Nov 30, 2021
    Very Friendly and helpful.

    Very Friendly and helpful.

    ...

  • author
    Cin
    Nov 30, 2021
    This is our 2nd loan

    This is our 2nd loan, wonderful experience, and Angie our representative was absolutely wonderful! Professional and Thorough .

    ...

  • author
    Robert M
    Nov 30, 2021
    Santana was great

    Santana was great, she had everything ready and was very informative.

    ...

  • author
    LATEACHA W
    Nov 30, 2021
    It good deal good time for me start…

    It good deal good time for me start paying looking for start paying everything early

    ...

  • author
    Michael M
    Nov 30, 2021
    Took me literally all day at their location.

    I called the location to start my loan literally minutes after they opened at 9:03 am. Sat in their parking lot until 10:30 since they were apparently in meetings. When I didn’t get a call back I called them to hear that the person handling my loan was on the other line and they would have him call me back. I continued to sit in the parking lot and wait. Every half hour I called back until I finally reached someone at 1:30 pm. They stated it would be just another minute and they would contact me to get started. I continued to call every half hour until 3pm when I got frustrated and walked in. They started my loan then told me to go wait outside again since another customer had just walked in and needed their attention. I went back outside and waited until 430 when I came back in. They finally finished my loan at 530pm. I literally sat at one main my entire day. I had to drive 65 miles to get there. Then 65 miles home. Not my best loan experience. They wouldn’t even let me use their restroom when I told them I’d been waiting literally seven hours for service.

    ...

  • author
    Phil
    Nov 30, 2021
    I appreciate One Main

    I appreciate One Main, but this last time was very frustrating. I had a scheduled time and though I was there early, my loan officer was very late getting to me. Then during our time, they were not only working with me. It was not the level of customer service I have had in the past.

    ...

  • author
    Carmen P
    Nov 30, 2021
    The agent was kind enough to wait for…

    The agent was kind enough to wait for me to get to the office because I was unable to download the documents and she greeted me with open arms. It was an excellent experience. Thank you

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  • author
    George B
    Nov 30, 2021
    It was great

    It was great I would go back and they are good people

    ...

  • author
    Ellis
    Nov 30, 2021
    Fast and easy as always

    Fast and easy as always. Great experience with no hassle.

    ...

  • author
    Mary R
    Nov 30, 2021
    Had a leasant experience no hassle the…

    Had a leasant experience no hassle the loan office was very nice

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  • author
    Pam
    Nov 30, 2021
    Sonya was excellent

    Sonya was excellent! So patient and helpful.

    ...

  • author
    Larry W
    Nov 30, 2021
    I was in need of a little bit of…

    I was in need of a little bit of financial assistance and this was achieved through my local one main financial office. I had a previous loan through them and they were able to refinance it and add enough money to fulfill my needs. Great service in a short period of time. Thanks for you assistance, Larry Woods

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  • author
    Marvin M
    Nov 30, 2021
    customer service was top rate and very…

    customer service was top rate and very helpful, and a blessing to be serve by very respectful people.

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  • author
    Carter
    Nov 30, 2021
    Everyone was helpful and polite they…

    Everyone was helpful and polite they walk me step by step for my loan needs.

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  • author
    Debbie Hill
    Nov 30, 2021
    Very satisfied with them

    Very satisfied with them! My loan officer is the best! Thank You!

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  • author
    Marta C
    Nov 30, 2021
    Both Cricket and Robert at the Denton…

    Both Cricket and Robert at the Denton Branch were amazing! They had all my file ready upon arrival and my money was deposited shortly thereafter. They even contacted me to ensure I didn't have any other questions.

    ...

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