Splash Financial Review

Great customer service!

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I found the lowest rate through Splash Financial, and it appears they used some cool loopholes to get me a membership to a credit union I wouldn't have thought I would qualify for to get me that rate. This rate is lower than those I found through a TON of search engines, etc. The process was super simple, quick, and easy. I'm glad I went with Splash.

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Quick and great rate

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Extremely easy process, customer service was very helpful. Quick approval and constant updates on approval process.

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Really clear walkthrough of all the steps & fantastic customer service!

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Very smooth process and super helpful and responsive!

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Quick response and great outreach from customer service on application status and needed documents.

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I would have to say, even though student loans (private) can be very stressful, especially during these hard times after covid. Splash financial did the unthinkable and helped me with refinancing process. (Literally made me cry tears of joy when my application got accepted).

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Everything went smoothly and there instructions for setting up the new account was very detailed and informative. And the rate we received from Splash was the best we found.

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Process was easy and customer service is great!

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Great customer service, and helped me refinance my loans!

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My loans haven’t been paid off yet but expecting in about a week. The process was super easy and splash had many loan options to choose from.

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Very simple and easy process thus far Ready to get started and feeling more optimistic about the future thanks to Splash Financial.

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I can see why Dave Ramsey refers people to Splash. No hidden fees, no prepay penalties and it's so easy to apply. I refinanced a loan with them and it was super easy. The people I have spoken to are kind and knowledgeable too. High Recommend them.

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Friendly to work with, efficient & quick. Very easy process.

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I saw an add and thought I should look should into to my loan refinancing options. It took 5-10 minutes on splash and I had refinance options listed and I was approved in a couple days for a refinanced loan that was a great interest.

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Quick results, easy to navigate online application!

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Fast, helpful and they gave me a great rate.

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Great service, efficient communication with a lot of help and support and easy way to get refinancing done.

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Made refinancing my student loans with a low fixed rate very easy. Very happy with the lender I was matched with so far, it's been about 2 months.

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I have attempted numerous times to refinance my private student loans through the most reputable names only to be denied every time despite having excellent credit, two degrees, and employment. Discouraged and thinking I was out of options until I could reapply in the unknown future, I continued to pay my private loan servicer LOTS of money that was mostly going towards the interest of the loans. In February, I came across an article about finances and student loan refinance through Splash, a company I have never heard of. I called and spoke with their customer service and they were EXCEPTIONAL. So I applied to refinance my private student loans and I was APPROVED immediately. This is EVERYTHING to me. My student loan debt remains the same but my interest rate is HALF of what it was and my repayment time is shortened by at least 10 years! If I had stayed with my previous servicer, I would have paid at least $100,000 in INTEREST. My new refinance terms with interest is less than a quarter of that. Prior to refinancing I did not think I would ever be debt free, but now I feel like I can live, make goals, and succeed more than ever before. I thank Splash Financial for giving me the chance to better my life and make significant progress towards paying off my debt.

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Very quick and easy process. Everything is explained in simple terms. Thank you

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Low Interest Rate I received the lowest interest rate possible when I refinanced through Splash Financial. I highly recommend others consider using them to take control of their student loans.

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Quick and easy

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Splash was wonderful. Any questions I had they answered promptly.

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This process was quick and incredibly easy. The best part, in my opinion, is the option to have your loan information automatically uploaded by signing in with your current lender. I tried refinancing with a private bank prior to coming to Splash, and the application process took so long because there were so many errors with what/how documents were uploaded. So there were no issues with that this time, which allowed my application to be approved in just a couple days. I also liked that a representative reached out to me when my loan was approved, and again, after I finalized everything. I’m very pleased with my experience so far.

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Super easy to apply and so adorable

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Splash made refinancing my student loans easy! Great communication, filing necessary documents as easy as snapping a picture! Recommend 100%

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The representative were very helpful and transparent with the whole refinancing process. They were very descriptive and clear on what to do and to make the process go as smoothly as possible. The constant emails were helpful to guide you through the process every step of the way. Thank you Splash Financial!

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Best rates I could find and an easy process for applying and finalizing!

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Splash made this very daunting process very easy and stress-free. I highly recommend using them if you're looking to refinance your loans.

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Overall it was a great process and pretty simple. The only thing that is annoying is that the loan is through another provider, and I just found out today that the other provider does not allow for biweekly auto payments like my previous lender did.

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After dealing with navient for 12 years 4 months and 3 days, using the splash website was a breeze. Calling with questions was easy. I got a real live human on the phone in less than 2 minutes. My questions were answered immediately. Approval was next-day. Night and day difference experience. I despise sallie Mae navient etc. please never ever be like them. Just keep up the communication.

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Very quick and efficient. Everyone was helpful and knowledgeable.

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Interest rates could be lower with a good credit score, otherwise getting all transaction of application, approval, and payment process without annoying phone calls is good.

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Easy process to refinance. Customer service was outstanding.

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Best rate by far.

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Application process easy. They made it very clear and easy to upload documents and what not. Interest rate was the best I could find. First tech credit union has been very welcoming and friendly. So glad I refinanced my student loans, thank you so much for the opportunity to do so.

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Such an easy process. My experience was great! The rates, terms and fee’s were exactly as they stated in my quote. Roughly about a 2 day turn around on decision, so pretty quick. splash saved me 3% on my student loans and cut my term in half!

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The process was easy and the documents were crazy to get! The rates were good but I do think they should have communicated that it wouldn’t be exactly what the loan provider would give me. Could have been my mistake! Overall the process was good and I was very intimidated to do this, so thank you!!

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Easy process to get rates and then apply for the rates that meet you needs. Hopefully I don't have to do it again, but if I do I will come back to Splash.

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Great to work with

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Refinancing my student loan through Splash Financial was a seem less process. I’m very happy I decided to go through them!

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This was the easiest website to use, they are also very quick and efficient

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Excellent and very quick result and service.

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I chose Splash because of the interest rates. They offered the lowest range in my pre-approval. I was approved at half the rate of my current interest rate for my private student loans - which is great! The application process was very easy, straightforward, and can be done totally online. I rated 3 stars because I read every document throughout the process- as this is my first time refinancing/consolidating my loans. I knew that I would have to get a Teacher's Credit Union account as part of my application. What I was not aware of is that the actual loan servicer was going to be Firstmark. I immediately looked them up after approval of my application and found nothing but terrible reviews and several complaints on the better business bureau website. Had I know they were going to go through such a terribly reviewed company, I might have thought twice about using Splash since you don't really have a choice of servicer. Since I had already ran my credit for the application, I didn't want an additional checks run to go to a new company since I was already approved without a co-signer- which was my desired option- and I didn't want my credit to be hit again. I'm not happy about using Firstmark. So far, I've received my log in information and my loans are in the process of being transferred (communication from Firstmark has been a common complaint). I'm hoping that things will go smoothly, however, the first sign of trouble and I will be immediately refinancing with a different company.

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Everything was straightforward and the rates were great.

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Splash financial was very easy to use and there were no hidden fees. Very happy with my experience.

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Splash financial made it extremely easy to refinance my student loans. I qualified for a much lower APR than my current loan servicer and the process went very quickly and was seamless. The whole process took a few days at most and the employees were very knowledgeable and helpful with my questions and concerns moving forward.

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Great customer service so far

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After reviewing other places, Splash Financial gave me the best loan at the best rate on any of the other websites!

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Splash Financial made the process of refinancing my loans super easy.

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So easy, great rates, couldn't be happier!

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I had a great experience would refinance with Splash again. The process was easy and directions were clear and concise.

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Great rates. I shopped around and Splash won by at least 2% points.

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Amazing that I was able to apply and get approved all on my phone. The easiest application process I have ever experience. Thank you!

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On-line application process was very easy and appreciated emails asking if any help needed with contact phone number provided.

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Quick and easy process together with low interest rates!

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Fantastic service and the process was simply. Would highly recommend Splash Financial for any loan you may need at a great rate!!

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They were helpful and quick to process

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Splash Financial was quick and efficient in finding a loan partner for me in my search for lower student loan interest rates, and they connected me to a lender that didn't take six months like my last lender did. In fact, the whole process from application to lender approval was less than a week. The process was simple, streamlined, and made the whole process painless. Strongly recommended.

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it was easy and great from the start

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Fast response and a low ratr

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I applied to refinance some student loans. The pre qualification and application was simple and fast. They are very efficient in communication. I received emails when a document was requested and a friendly reminder to send it. I also got status updates which I appreciated and a congratulatory phone cal and email. Definitely satisfied. Best part about this was my interest rate!

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It was easy and fast to communicate with Splash reps! Thank you.

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I am very impressed with Splash Financial. Their communication and correspondence through email has been wonderful. I know exactly what is happening and when to expect from the financial institutions involved. Thank you for a great experience.

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Splash did an excellent job of walking me through every step necessary to complete the complex loan application process. Their software made it easy to consolidate my loans in which were scattered over multiple entities. Their staff answered the phone quickly and emailed me in the very reasonable time. I have really enjoyed working with the splash financial company.

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Everyone was great to work with, quick and received an amazing rate!

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Very easy process and never had to speak with anyone. They had an online tool to match my current lender and everything was done in less than a week.

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Very quick and easy and got the best rates by far. Thanks!!

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It was quick and easy while also providing the necessary information for making the best decision for my needs.

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Easy and great rates

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Excelente rate

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Super easy to refinance my student loans

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Unclear policies and mismanagement of applications. I was sent a pre-approval based, I’m sure on my credit score alone. Though once I submitted the documents I was asked for more information to prove income (as expected). I provided these documents but just beforehand received a denial from splash in my application account. Confused as to why they would deny while asking for the information I reached back out to their representative- who did not call me back or reply to my emails. I then got ahold of another specialist to inquire why my proof of income wasn’t factored in before the denial. To which, no real answer was provided. I was told I could still email the documents proving income and that would give they sufficient reason to go back to underwriting and request the file be reopened. I explained that this was difficult because the documents were too large to upload to an email and also email is not secure for these documents. The specialist explained that their email is “100% secure.” Which obviously isn’t possible. So, I went through every single document and redacted information that wasn’t needed. And emailed it to them. I did ask prior to sending, if my income from both my business AND my W2 job would count and the specialist couldn’t tell me. I knew that the business income wouldn’t amount to the income alone I listed (which is accurate) on the application and it would likely get denied again. The agent couldn’t tell me. I submitted the documents and of course - they only consider the business income. This was 100% a waste of my time. I do not recommend going through splash financial.

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Thanks to Splash Financial I can finally see the light at the end of the tunnel. I have a fairly large private student loan that I’ve refinanced once before and had a rate of 5.94%. With the help of Splash I was able to almost chop my rate in half down to 3.26% and I’ll be saving myself multiple thousands! Truly couldn’t be happier with my experience and would highly recommend them to everyone!

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So easy and is going to save me $1000’s paid off sooner and smaller payment. Wish I had done sooner

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The underwriter was very helpful in completing the loan process. Great Experience!

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For the second time refinancing through splash I experienced an easy and fast process with excellent communication and all my questions were answered! Over all excellent experience!

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So far I have been very pleased with this whole process. It was quick and easy. Communication was clear, and I had people even reaching out to me by email to check in. Things happened when I was told they would. The final steps are still pending, but I am getting communication about what's happening the whole time. I would recommend this company for anyone refinancing and looking for the lowest rate!

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Very quick and easy application, was able to refinance my student loan to a much lower interest rate in a matter of days

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Easy process, Responsive team, good rates.

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Excellent service and the process was quite easy and quick

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Process was simply laid out and customer service was quick to answer my questions.

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With other institutions refinancing and things like that have been a headache- we’ve had to jump through hoops to document our variable compensation. Splash asked for a reasonable amount of documentation the first time, then one of two more items, and it was done! They got it done quickly, and a support person reached out so I had a contact when a question came up. They made it as painless as can be. I’d use them again!

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Quick and helpful. For me through the process. I wish I would have done this sooner.

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Great student loan refinance experience, lots of help offered along the way and very responsive to questions. Would 100% recommend!

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Getting a quote for a student loan refinance was quick and easy. The rate was the lowest out of any other site I tried. The application process was simple and I got the loan application decision within 3 days of submitting it. I even had some questions about the loan terms and payment options and the Splash representative called the loan service provider for me directly and got my answer within minutes. Great customer service!

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Splash made refinancing my student loans easy. The process was simple and happened quickly. The interest rate and terms are reasonable, much better than my previous loan with Navient.

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Great experience refinancing my school loans! Great communication, fast process and great rates!!

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Quickly found a loan that worked for me!

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Splash Financial was fantastic to work with. The process to refinance my private student loan was quick and easy and they were able to find me a fixed rate of 1.99%, which cut my interest rate by more than half and will let me pay off my loan a year and a half sooner.

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It was a straightforward process. Except not asking all the documents a bit more clearly at the beginning everything else went smoothly and I am glad that used their services. They even did reduce the pre-approved rate once I provided my docs and once they made a hard credit pull which was great because I didn't have to call again to reduce it. Recommended.

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Easy and straightforward process. Every company should be this easy to work with!

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I’ve used Splash Financial a few times for student loan refinancing. Always a fast and easy experience. Highly recommend! Super easy to upload requested documents.

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Would have been nice to have an extra 30 days for the first payment. Otherwise process was super easy and painless.

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Did this because of Dave Ramsey's article for student refinance and I don't regret it, really helped with lowering my interest rate. My original private student loan bank that I had for my loans wouldn't consolidate for me so I left to get a better deal with Splash Financial!

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Great experience, easy, and kept me informed throughout the process.

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Super easy and great rate.

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Very easy to use. And they gave me the best options and rates.

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